Hi. How can we help?
Support for Fender Play Online Learning
About Fender Play
- What is Fender Play?
- How do I sign up for Fender Play?
- How does Fender Play work?
- I've never played before. Can I use Fender Play?
- Is Fender Play only for beginners?
- What instrument or gear is needed for Fender Play lessons?
Features & Announcements
- Fender Play 1:1 FAQs
- Fender Play Tuner
- Streaks FAQs
- What is Feedback Mode?
- What is Practice Mode?
- Why don't I hear any sound in Practice Mode?
Curriculum
- What is a Path?
- What order should I take the courses in?
- How long are the lessons?
- How do I change my Path?
- What do the three picks mean?
- How do I track my lesson progress and completion?
Account/My Profile
- Login FAQs
- How do I manage my subscription?
- Where can I see my subscription details?
- How do I cancel my subscription?
- How do I switch subscription plans?
- How does Sign in with Google work?
Billing
- What forms of payment do you accept?
- What is the $1 on my bank or credit card statement?
- How is the tax amount determined?
- Does the Fender Play subscription fee charge include Value Added Tax, Goods and Services Tax?
- How do I enter a promo code?
- Why did my payment fail?
Device/Browser Support
- Which devices support the Fender Play app?
- Which web browsers and operating systems support Fender Play?
- What devices can I use to access Fender Play?
- Video/Audio Playback and Page Loading Troubleshooting
- I subscribed to Fender Play on the website, can I still use my iPhone or Android device?
- How do I enable the microphone on my device for Feedback Mode?
Prepaid Gift Cards
- What are Fender Play Prepaid Gift Cards?
- Where can I purchase a Fender Play Prepaid Gift Card?
- How do I redeem a Fender Play Prepaid Gift Card?
- Can I use more than one gift card on my account?
- Do I have to enter a credit card to use a gift card on my account?
- Do Fender Play Prepaid Gift Cards expire?