What is the 7-Day Test Drive?
The 7-Day Test Drive allows you to check out Fender Play free for 7 days without a subscription commitment or credit card information. The 7-Day Test Drive is available to new members only upon signing up for the first time. During the 7-Day Test Drive, you can start a monthly or annual subscription at any time.
If I start a 7-Day Test Drive, then I want to upgrade to a Monthly or Annual subscription Plan, will I get an additional free trial?
No. There is no additional trial period beyond the 7-Day Test Drive. When upgrading to a monthly or annual subscription plan, you’ll be charged right away, even if your 7-Day Test Drive has not expired.
How is the 7-Day Test Drive different from the 14-Day Free Trial?
The 7-Day Test Drive requires no subscription commitment or credit card information. During or after your 7-Day Test Drive, you can decide whether or not to upgrade to a monthly or annual subscription plan.
The 14-Day Free Trial is offered when you commit to a monthly or annual plan, instead of the 7-Day Test Drive. This allows you 14 days of free access, and your subscription will automatically start unless you cancel before the end of the free trial period.
What if I accidentally start an Annual Plan with a 14-Day Free Trial, but change my mind and want to do a 7-Day Test Drive instead?
Only brand-new users are eligible for the 7-Day Test Drive. If you’ve already started a 14-Day Free Trial, you can cancel anytime during the 14 days without being charged.
How do I know how much time is left on my 7-Day Test Drive?
You’ll receive email reminders. If you aren't getting Fender Play emails, check your spam folder or contact us for help.
I upgraded from the 7-Day Test Drive to a monthly or annual subscription, but my 7 days were not up yet. Will I lose the remaining time from my 7-Day Test Drive?
When upgrading to a Monthly or Annual plan, you’ll be charged right away for your subscription, even if the 7-Day Test Drive has not expired.
What countries is the 7-Day Test Drive available in?
Fender Play is available in these countries: https://play-support.fender.com/hc/en-us/articles/115003249503-What-countries-is-Fender-Play-available-in-
Can I start my 7-Day Test Drive from the app, then upgrade to a monthly or annual subscription on the website?
Yes. You may upgrade to a monthly or annual subscription on any platform, including website, iPhone, iPad and/or Android device. At any time during your 7-Day Test Drive, or after its expiration, you can log in and upgrade or resubscribe on any platform.
Can I start the 7-Day Test Drive from the website, then upgrade to a monthly or annual subscription from the app?
Yes. You may upgrade to a monthly or annual subscription on any platform, including website, iPhone, iPad and/or Android device. At any time during your 7-Day Test Drive, or after its expiration, you can log in and upgrade or resubscribe on any platform.
Will my progress from the 7-Day Test Drive transfer over to my monthly or annual subscription plan?
Yes. We track all the progress made during your 7-Day Test Drive across all Fender Play platforms and you can start right where you left off when you upgrade to a monthly or annual subscription plan.
Can I start a 7-Day Test Drive, then redeem a gift card?
Yes. If you redeem a gift card or other prepaid code during the 7-Day Test Drive, your prepaid subscription will take effect right away even if the 7-Day Test Drive has not expired. You can redeem a prepaid gift card by visiting fender.com/redeem.